The Wellington Water team is working away from our Petone office until further notice while repairs are carried out to our building. If you have a water network issue, please call your council’s contact centre. Contact information is under Contact us. If you know which of our staff you want to speak to, but don’t have their number you can email them using the format:, or for general enquiries please email

Thank you for your patience as we undergo repairs on our main office. Stay safe.


The single best thing that people can do to help Wellington survive and thrive after a major earthquake is to be prepared...

Reporting a fault

No water at your house? Or have you spotted a leak coming from a drinking water, stormwater or wastewater pipe? The first step is to contact your local council.

We have created a Report a Fault wizard to help you diagnose your home water issues. To get started, select your water type. Or check out our interactive map to see if there’s been a recent repair in your area.

  • Legend
  • Water outage
  • Water outage resolved
  • Overflow
  • Project
  • Future project

Known outages and overflows

We’re constantly working to maintain an efficient and robust water network, so occasionally there may be work in your area. You can explore our current and upcoming work, water outages and any overflows on our interactive map.


No water?

Something wrong with the water at your house or business? The first step is to contact your local council. They'll take all the relevant details and pass them on to our contractor.