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Published 28/11/2024

Residents in Montgomery Ave, Cathie Place and Stockden Place in Karori are advised to boil their water before use

Wellington Water advises that residents in 81 - 125 (odd numbered) and 90 - 118 (even numbered) Montgomery Ave, all of Cathie Place, and all of Stockden Place in Karori must boil their drinking water before being used for drinking, food preparation or brushing their teeth. 

As part of our proactive and routine inspections and maintenance work, today crews have discovered a dead bird in the Montgomery Avenue Reservoir. 

Initial testing shows that there is a level of residual chlorine in the drinking water, which indicates there is a very low risk to public health. However, as public health is a top priority, out of an abundance of caution, we’re issuing a boil water notice for the next 72 hours for properties on Montgomery Ave, Cathie Place, and Stockden Place. 

Please boil your water before use as this is the best way to ensure the water is safe. Boiling will kill all disease-causing organisms. Water should be boiled in a pot and held at a rolling boil for three minutes. 

Babies, young children, pregnant women, the elderly and people who have weakened immune systems are more at risk of illness. If you get diarrhoea, vomiting and/or a fever, get advice from your doctor or contact Healthline (0800 611 116). 

We have informed the Ministry of Health of this incident and are continuing to carry out regular testing over the next 72 hours as per our standard procedure. 

Since this discovery, the reservoir has been isolated from the network. There is no impact to residents’ supply of water as we’ve isolated the reservoir and are supplying water from another area of the network. 

Editor notes

Wellington Water is owned and fully funded by Wellington City Council, Hutt City Council, Porirua City Council, and Upper Hutt City Council, Greater Wellington Regional Council and South Wairarapa District Council. All six councils are equal shareholders.

Our councils own the water infrastructure in the region, and they task us to manage the infrastructure and deliver water services to our communities.

Wellington Water is governed by a Board of Directors. The Board and our organisation receive overall leadership and direction from the Wellington Water Committee, which are also responsible for appointing members to the Board.

The Wellington Water Committee is made up of representatives from our council owners and mana whenua.

Media Enquiries

Email address:  Media@wellingtonwater.co.nz

Phone number: 021 302 259